Terms and Conditions
Terms and Conditions :
Scope of Terms and Conditions: Scope of the Terms and Conditions is for all the Users of our website www.yuktaholidays.com When a potential customer gives us purchase order by making a part or full payment for Tour, Travel and Event related Products and Services through online and or off line method and becomes a client, then client has to abide by all these terms and conditions.
Updated on : 1 st July 2023
Website Terms and Conditions are broadly governed under the Indian Contract Act, 1872 and the Information Technology Act, 2000.
Travel Documentation - All clients must be in possession of a valid passport and necessary visas or permits or Service Vouchers issued by us while travelling out of INDIA, at the commencement of travel. To carry all these documentation is the sole responsibility of the client.
Yukta Holidays and Events Private Limited, accepts no responsibility or liability whatsoever for the failure of foreign tourists coming to INDIA to obtain appropriate documentation like a valid passport and necessary visas.
Health Requirements
Clients should take into account all Domestic as well as international travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. The client is solely responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited.
Luggage Allowance
All excess baggage charges during travel are the sole responsibility of the client. Failure to follow the regulations regarding permitted baggage during travel may result in refusal by airport / Rail / Car / Coach / cruise staff to load your surplus baggage onto the carrier or it may result in additional luggage charges to be borne by the tourists
Travel Insurance
We at Yukta Holidays and Events Pvt. Ltd highly recommend that you purchase full coverage Travel insurance / Event insurance from your country of origin. So as to minimize financial risks against any untoward incident.
For Indian tourists we can include insurance coverage in your tour package / Events for additional cost of the same
Modification or Discontinuance of Service
Yukta Holidays and Events Pvt. Ltd reserves the right to modify or discontinue service to clients who behave illegally or objectionably toward its employees and agents. Offensive behavior includes behavior which is obscene, racially offensive or of a sexual nature.
Pricing of Tour Packages and Events
Yukta Holidays And Events Pvt. Ltd reserves the right to modify (increase) the published cost on our website or brochures due to increase in tariffs by Resorts / hotels, transporters or Event service providers or due to the imposition of new taxes.
After Check in, certain Resorts / Hotels charge a security deposit which is refundable on check out after deducting any expense borne by the clients. All tourists are liable to pay this deposit.
Complaints , Claims and Arbitration
Shall you feel unsatisfied with any service Yukta Holidays and Events Pvt. Ltd has provided, please notify your local tour guide or your travel advisor to avoid the potential for similar problems happening again during your trip.
In the event of a complaint or claim for compensation, you must inform us by email, regular mail, or facsimile in writing within 15 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. Yukta Holidays and Events Pvt. Ltd will not be liable for any claims made later than 15 days after the completion of your tour.
For all claims or disputes of whatsoever nature relating to the clients, claim for compensation for any deficiency in service, the same shall be resolved by a sole Arbitrator to be nominated by the company. The arbitration shall be held in Mumbai, Maharashtra state, INDIA. The arbitration shall be governed by the provisions of the Indian Arbitration and Conciliation act 1996.
Communications:
You can contact Yukta Holidays and Events Pvt. Ltd via the web form from our website www.yuktaholidays.com , email or phone call. If for any reason, you fail to receive any reply from Yukta Holidays and Events Pvt. Ltd in regard of your tour status within 24 hours from the time you submitted the request for booking, modifying, or cancelling a tour, please contact Head Office of Yukta Holidays and Events Private Limited immediately to ensure that we are able to deal with your enquiry under the terms of our Terms and Conditions at
or yuktaholidays@hotmail.com
or call at (+91) 7738375812 / 14